Worcestershire shoppers have been left baffled after Tesco Extra stores suddenly closed off second floor clothing sections.
Customers questioned why they could ‘buy alcohol – but not essentials’ such as shoes or children’s clothing – after supermarkets’ upper floors shut over the weekend.
The Redditch branch initially blocked the left-side of the upstairs, including Miss Selfridge and Dororthy Perkins, but F&F remained open when the second lockdown took hold last Thursday.
But new guidance since announced by the Government has seen two-storey supermarkets ordered to close off separate floors selling ‘non-food items’.
A staff member at the Coldfield Drive store said they would be happy to ‘fetch’ essentials such as school uniform and baby grows from upstairs for anyone who asked.
However, locals shoppers took to social media to voice their confusion over the closure – with one Tesco staff member even described as ‘livid’.
Michelle Lindsay Drummond said: “Yet we can all still buy alcohol…but not shoes to walk in. Pathetic.”
Another person added: “My partner works there he didn’t even know it was being blocked off he rang me in a panic as he knew I needed things for my girl due to toilet accidents etc and winter he was livid.”
Sally Gardener pitched in: “I went today and the escalator is totally blocked off by boxes of other essential items like slipper sets, Advent calendars, toys..”
Libby MacInnes wrote: “I went into to get work shoes as mine broke today! Guess that’s not important! Very silly!!!!”
Others sarcastically commented to say they would have ‘no clothes’ as they hit back to say it would only be shut during the month-long lockdown due to end on December 2.
It came after shoppers at the Walsall branch also voiced their fury when the upstairs was blocked off by Corona beer cases.
A spokesman for the supermarket previously clarified the new rules on Twitter, commenting: “In line with new Government guidance in England which requires the closure of separate floors selling non-food items, we have closed the Clothing and General Merchandise departments in our stores that sell these products from a separate mezzanine level.
“We’re sorry for any inconvenience this may cause. If there’s something in particular that customers really need from the mezzanine level, please just speak to one of our in-store colleagues and they’ll be happy to help you.”